Returns & Exchanges

At Luxe Furniture Company, we stand behind the craftsmanship of our pieces and offer a 30-day return window to ensure your complete satisfaction. If a piece does not perfectly complement your space, we are committed to facilitating a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Contact our concierge team or log into your account portal within 30 days of delivery to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare for Collection

  Ensure the item is in its original condition and securely packed in the original protective packaging to prevent damage during transit.

• 3.
  Schedule a Pickup

  Our specialized white-glove logistics partners will contact you to arrange a convenient time to collect the furniture directly from your home.

• 4.
  Inspection and Refund

  Once the item reaches our warehouse and passes a quality inspection, your refund will be processed to the original payment method within 7-10 business days.